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Online safety training and home office: what is allowed

Online safety training and home office: what is allowed

Online safety training is allowed if three conditions are met: the content is tailored to your own business and workplace, understanding is checked, and questions to a trainer are possible at any time. That is what DGUV Rule 100-001 says. It applies in the office and in the home office, where additional topics come on top.

Safety training (Unterweisung) is the explanation of hazards and protective measures required by section 12 ArbSchG, aimed specifically at the employee's workplace or area of work. Deadlines and topics for office training in general are covered in Safety training in the office. This article is about when digital training holds up and what the home office adds.

What do the law and the DGUV say about online training?

Neither the Occupational Safety and Health Act nor DGUV Regulation 1 prescribes a particular format for safety training. DGUV Rule 100-001, section 2.3.1, calls for training in person but allows electronic aids if workplace relevance, a comprehension check and questions at any time are secured. Pure self-study does not meet the duty.

The legal bases in detail:

  • Section 12(1) ArbSchG requires sufficient and appropriate training during working time, with instructions and explanations aimed specifically at the workplace.
  • Section 4(1) DGUV Regulation 1 states that training takes place at least once a year and is documented.
  • Section 6(4) ArbStättV requires training before work starts, repetition at least once a year and a form and language the employees understand.
  • DGUV Rule 100-001, section 2.3.1 adds that insured persons must be able to put questions to the trainer and that additional practical teaching of some procedures may be needed when electronic aids are used.

The DGUV sums it up: electronic media can support training but do not replace the conversation.

Live online vs. e-learning: what is the difference?

Live online training is training by video call in which a trainer presents in real time and answers questions. An e-learning module, by contrast, is completed alone at the computer at a time of the employee's choosing. The live format meets the requirement for questions by itself; e-learning needs a separate channel for it.

In person, live online and e-learning compared
CriterionIn-person trainingLive online by videoE-learning module
Questionsdirectly in the roomdirectly in chat or by raising a handonly via a named question channel
Comprehension checkquestions, demonstration, observationquestions, poll, short testautomatic test, result per person
Practical exercisepossible, e.g. extinguisher, escape routenot possiblenot possible
Catch-up for absenteesseparate session neededrecording alone is not enoughany time within the deadline
Typical useinduction, fire wardensdistributed teams, annual trainingannual training, refreshers
Biggest riskabsences, missing recordscamera off, other work on the sideclicking through without business relevance

A recording of live training is not a full substitute for absentees as long as no question channel is named. With control questions and a reachable contact person it becomes a usable e-learning module.

Where online training reaches its limits

Online training reaches its limits as soon as something has to be practised or shown on site. New employees learn escape routes, emergency exits and the assembly point best on a short walk-through, and under section 6(3) ArbStättV fire wardens must be trained in operating the fire-fighting equipment. Neither works in front of a screen.

Three cases in which an in-person part should be planned in the office:

  • Induction on hiring. Rooms, escape routes, first aid supplies and first aiders are shown on site. The module can prepare, the walk-through cannot be replaced.
  • Fire wardens. The practical extinguishing exercise is part of their training, background in Fire safety in the office.
  • Hazardous substances. For work with hazardous substances, section 14(2) GefStoffV requires oral, workplace-specific training based on the operating instructions, with content and date confirmed by the trainees' signature.

Language is another limit: a German module full of technical terms is not training in an understandable form within the meaning of section 6(4) ArbStättV for employees with little German.

Which topics belong in home office training?

Home office training covers all hazards that the risk assessment identifies for working at home or on the move. Typical topics are setting up the display screen workstation, working time and availability, electrical safety, tripping hazards and what to do after an accident. Without a matching section in the risk assessment, the training lacks its basis.

How to build the risk assessment for the home office is explained in Risk assessment for the home office and telework. For training, the distinction matters: under section 2(7) ArbStättV a telework station is a display screen workstation set up permanently by the employer in the employee's private space. Under section 1(4) ArbStättV, section 6 ArbStättV applies to telework stations, including the duty to train at least once a year. For mobile work without a fixed set-up the ArbStättV does not apply, but the training duty under section 12 ArbSchG and section 4 DGUV Regulation 1 applies unchanged.

Training topics for home office and mobile work
TopicWhat employees need to knowLegal basis
Display screen workstationchair, desk height, screen distance, light, external keyboard rather than the laptop aloneArbSchG section 5, for telework ArbStättV annex no. 6
Working time and breaksmaximum working time, breaks, rest period of generally eleven hoursArbZG sections 3 to 5
Availability and strainfixed hours, handling messages after work, contact personsArbSchG section 5(3) no. 6
Electrical safetyno damaged cables, no daisy-chained power stripsDGUV Regulation 1
Tripping and fallingcable routing, clear paths, no working on the stairsArbSchG section 5
Accident and reportingwho is informed how, insurance cover in the householdSGB VII section 8(1) sentence 3, section 193
Mobile locationstrain, hotel, café: short stints, breaks, glareArbSchG section 5

One clear sentence on insurance belongs in the training: under section 8(1) sentence 3 SGB VII, insured work carried out in the employee's household is covered to the same extent as work on the company premises. An accident in the home office must therefore be reported just like one in the office.

For setting up at home, Setting up a display screen workstation properly works well as an annex to the training.

How to set up compliant online safety training

Compliant online training is built in six steps: derive the content from the risk assessment, make it specific to the business, build in a comprehension check, name a channel for questions, add practical parts on site and file the record with deadline tracking. If one of these steps is missing, digital training remains open to challenge.

  1. Derive the content from the risk assessment. For each group of activities, decide which hazards and measures the training must cover, including a separate part for home office and mobile work.
  2. Make it specific to the business. Add your own rooms, escape routes, first aiders, reporting routes and contact persons to generic modules, with photos and names instead of placeholders.
  3. Build in a comprehension check. Ask control questions on each topic that refer to your own business, such as "Where is the assembly point?", and decide what happens after wrong answers.
  4. Name a channel for questions. Give a reachable person with name, time window and contact route and offer at least one live question session per round.
  5. Add practical parts on site. Walk the escape routes and assembly point and run the fire extinguisher exercise for fire wardens in person, above all for new hires.
  6. File the record and track deadlines. Store date, topics, module version, test result and confirmation for each person and remind those outstanding before the deadline.

When the next training is due for each person is calculated by the training deadline calculator, including the six-monthly cycle for young people under section 29 JArbSchG.

If the business has a works council or staff council, involve it early. The design of safety training falls under co-determination on health protection under section 87(1) no. 7 BetrVG. A learning system that stores completion times and results per person may also touch co-determination on technical equipment under section 87(1) no. 6 BetrVG.

Worked example: hybrid annual training in three business sizes

A hybrid model combines a business-specific e-learning module with a live question session and in-person parts only where something must be practised. In the example below the module takes 30 minutes per person, the live session 30 minutes, and the in-person version 60 minutes in groups of up to 20. The assumptions are set, not measured.

Time spent on annual training, in person vs. hybrid (example assumptions)
BusinessIn person: sessionsIn person: employee hoursHybrid: employee hoursHybrid: trainer hours
12 employees, one office1126 plus question session0.5 plus questions
45 employees, 60 percent home office34522.5 plus question session1 plus questions
140 employees, two sites714070 plus question session1.5 plus questions

The bigger advantage lies with absentees: with seven in-person sessions some people are always missing, and each needs a separate date. The module is completed within the deadline instead. In return it has to be updated whenever the risk assessment changes.

What the record of online training should contain

The record of online training contains the same details as for in-person training, plus the module version and the result of the comprehension check. Section 4 DGUV Regulation 1 does not require a handwritten signature. A digital confirmation with date and topics is sufficient, except for hazardous substances under section 14(2) GefStoffV.

  • Date of completion or of attendance at the live training.
  • Topics in detail and the module version, so it is clear later which version was taught.
  • Result of the comprehension check and what happened after failed questions.
  • Name of the responsible trainer and the named question channel.
  • Confirmation per person, for example a click with time stamp in the employee's own account.
  • Outstanding persons and the date of the catch-up.

Safety Club combines both: digital training with records and deadline reminders in the customer portal, and an occupational safety specialist on site who handles in-person parts and questions. How getting started works is shown in the four-step process.

This article is general guidance and does not replace legal advice on your individual case. What governs is the current version of the regulations cited, together with how your employers' liability insurance association (Berufsgenossenschaft, BG) interprets them.

Frequently asked questions

Is online safety training legally permitted?

Yes, under conditions. Under DGUV Rule 100-001 electronic aids may be used if the content is specific to the workplace, understanding is checked and questions to a trainer are possible at any time. Pure self-study without the chance of a conversation is not enough.

Is training by video call sufficient?

Usually yes, if it takes place live, is tailored to the business and participants can ask questions. Practical content such as escape routes or using a fire extinguisher can only be explained that way, not practised.

How often must home office staff be trained?

As often as in the office: before starting work, then at least once a year under section 4 DGUV Regulation 1, and immediately after significant changes. Young people are trained every six months under section 29 JArbSchG.

Which topics belong in training for mobile work?

Setting up the display screen workstation, working time and breaks, availability and mental strain, electrical safety, tripping hazards, what to do after accidents and reporting routes, plus the limits of working in changing places such as trains or cafés.

Does the record of online training need a signature?

Section 4 DGUV Regulation 1 does not require a handwritten signature, but the training must be documented. A digital confirmation with date, topics, module version and test result is a suitable record. For hazardous substances, section 14(2) GefStoffV does require a signature.

Does online training count as working time?

Yes. Under section 12(1) ArbSchG training takes place during working time, even when it is completed on a computer at home. A module that staff are expected to complete in the evening after work breaches this.

Sources

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