Sectors

Occupational safety for banks and savings banks

The duties are the same for every office and administrative business. What differs for banks and savings banks is where the risk assessment puts its focus.

  • Banks & savings banks

What is different here

A branch is a workplace with open public access and a cash connection. That makes robbery prevention and aftercare following an incident part of occupational safety, not only of the security organisation.

The four points that matter

  • Robbery prevention. Sight lines, raising the alarm, a way to withdraw and how to behave during an incident are protective measures. They belong in the assessment and in the training, not only in a security instruction.
  • Aftercare following an incident. After a robbery, the mental stress on those involved is the real harm. A defined route to support and aftercare has to exist beforehand, not be looked for afterwards.
  • Lone working and fringe hours. Small branches, opening with few staff and self-service zones with long access hours lead to lone working. An arrangement is needed for how an emergency is noticed.
  • Advisory positions and counter areas. Fixed advisory desks are screen workstations with public access: viewing distance and glare as everywhere, plus screening from view and a clear route to the rear.

What a walkthrough typically turns up

In the head office the usual picture of large screen estates applies. In the branches, other points are added: advisory desks with no clear route to the rear, escape routes blocked behind customer zones, and self-service areas whose lighting and visibility were never assessed. On paper, a defined aftercare procedure is often missing.

What that means for safety training

A branch block comes on top of the screen-work part: how to behave during an incident, raising the alarm, handling tense customer conversations, rules for opening and closing, and the route to aftercare. This block needs regular repetition, because in an emergency it has to be available from memory, not looked up.

Related

Frequently asked questions

Do different rules apply to banks and savings banks?
No. The Occupational Health and Safety Act, the Occupational Safety Act and DGUV Regulation 2 apply equally to all office and administrative businesses. What differs is where the risk assessment puts its focus.
Do we need a separate risk assessment per location?
What is assessed are workstation types, not addresses. Where locations differ in premises, activities or public access, they must be considered separately. Where they are identical, one assessment with a note on the differences is enough.
From when do we need an occupational safety specialist?
From the first employee. The Occupational Safety Act has no lower threshold. Up to 50 employees the Unternehmermodell is permitted, from 51 standard support with a formally appointed specialist.
What does support cost for a business our size?
Basic support in support group III is 0.5 hours per employee and year, shared between the specialist and the physician. Your figure comes from the support-hours calculator.
Process

Worry-free occupational safety in 4 steps

A simple path from the first conversation to audit-proof documentation.

Get a consultation
1
Week 0

Free initial consultation

We set out what the law requires, what you don't need and what we deliver. Clarity from day one.

2
Within 5 working days

Contract signed

One contract, predictable annual costs, booked directly with us. First contact to signature: five working days at most.

3
Within 10 working days

Occupational safety specialist on site

Your specialist visits for the walkthrough, produces the risk assessment and checks: what is there, what is missing?

4
Ongoing

Audit-proof documentation in the portal

Every record sits in the client portal: digital, complete, current, easy to share.

Contact

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