Sectors

Occupational safety for insurance

The duties are the same for every office and administrative business. What differs for insurers is where the risk assessment puts its focus.

  • Insurance

What is different here

Office staff and field staff are two different businesses. Indoors, screen work dominates; in the field it is driving, home visits and inspections at places that have just been damaged.

The four points that matter

  • Loss inspections. Fire, water and storm damage is assessed where it happened. That means damaged buildings with risks of collapse, falls and hazardous substances, in other words conditions like a building site.
  • Driving in the field. Anyone driving to appointments every day spends a substantial share of working time in the car. That is the area with the highest accident risk, and commuting accidents are reportable.
  • Home visits and lone working. Appointments in other people's homes happen alone, sometimes in contentious situations after a claim has been declined. Signing out, checking back in and criteria for calling it off have to be settled.
  • Large screen estates indoors. Identical workstations in large numbers mean setup errors and glare repeat across the whole estate. The offered eyesight screening has to be offered demonstrably.

What a walkthrough typically turns up

Indoors the familiar picture appears: recurring monitor heights, glare from window fronts, screening offered without evidence. For field work, everything is regularly missing: no assessment of driving, no rules for loss inspections in damaged buildings, no personal protective equipment and no arrangement for lone working during home visits.

What that means for safety training

Office staff get the screen-work part with a focus on adjusting their own workstation and on whether screening is actually offered. Field staff get a block of their own: conduct in damaged buildings, protective equipment, criteria for calling it off when a hazard is apparent, rules for driving and breaks, lone working during home visits, and the reporting route after an accident while out.

Related

Frequently asked questions

Do different rules apply to insurers?
No. The Occupational Health and Safety Act, the Occupational Safety Act and DGUV Regulation 2 apply equally to all office and administrative businesses. What differs is where the risk assessment puts its focus.
Do we need a separate risk assessment per location?
What is assessed are workstation types, not addresses. Where locations differ in premises, activities or public access, they must be considered separately. Where they are identical, one assessment with a note on the differences is enough.
From when do we need an occupational safety specialist?
From the first employee. The Occupational Safety Act has no lower threshold. Up to 50 employees the Unternehmermodell is permitted, from 51 standard support with a formally appointed specialist.
What does support cost for a business our size?
Basic support in support group III is 0.5 hours per employee and year, shared between the specialist and the physician. Your figure comes from the support-hours calculator.
Process

Worry-free occupational safety in 4 steps

A simple path from the first conversation to audit-proof documentation.

Get a consultation
1
Week 0

Free initial consultation

We set out what the law requires, what you don't need and what we deliver. Clarity from day one.

2
Within 5 working days

Contract signed

One contract, predictable annual costs, booked directly with us. First contact to signature: five working days at most.

3
Within 10 working days

Occupational safety specialist on site

Your specialist visits for the walkthrough, produces the risk assessment and checks: what is there, what is missing?

4
Ongoing

Audit-proof documentation in the portal

Every record sits in the client portal: digital, complete, current, easy to share.

Contact

Talk to us.

Book a slot directly, or write to us using the form.

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